Merchant information
This page sets out who we are, what we sell and our policies, for our customers and for the payment processors we work with.
Business details
- Legal name: Robostrikeforce Sdn. Bhd.
- Company number (SSM): 202601021273 (1683370-U)
- Brand and websites: Accountants.com.my (accountants.com.my and malaysia.accountants.com.my)
- Registered and business address: J-3A-16, Block J, Solaris Mont Kiara (SOHO KL), Jalan Solaris, Mont Kiara, 50480 Kuala Lumpur, Malaysia
- Email: hello@accountants.com.my
- Telephone: +60 11-2619 3593
- Business hours: Monday–Friday, 9am–5pm Malaysia time
What we sell
A self-service platform for preparing statutory financial statements for Malaysian businesses online. Customers upload their records in our client workspace, answer the platform’s questions, then review and approve the financial statements the platform generates. The platform also works out tax return figures, which customers submit themselves on MyTax. It is software and does not provide accounting, audit or tax-agent services. We do not sell physical goods.
Pricing
- Active companies: from RM400 per financial year.
- Qualifying dormant companies: from RM300 per financial year.
- The final fee is confirmed in a quotation before payment. Companies with turnover or total assets above RM10 million receive an individual quotation within 1 business day.
- Prices are in Malaysian ringgit (RM). No SST is charged under our current invoicing practice.
Accepted payment methods
Robostrikeforce Sdn. Bhd. issues the invoices. Payments are collected for us by our billing service provider, Genie Accountants Sdn. Bhd., 201201015106 (988623-P), which holds the receiving bank and payment accounts. Payments are processed by licensed payment processors. Depending on the invoice, you can pay by FPX online banking, DuitNow, debit or credit card, or e-wallet. The methods available for your invoice are shown at checkout. Card details are entered only on the payment processor’s secure page.
Delivery policy
Delivery is digital: you download your approved accounts in the workspace, and we email you when they are ready. The platform generates your accounts within 1 business day after it has received your payment, your complete documents and your answers to its questions, and releases them when a director approves them. See Service and delivery.
Cancellation and refund policy
You may cancel before payment at no cost, and receive a full refund if you cancel after payment but before preparation starts. We refund in full if we fail to deliver a deliverable. A partial refund is available if a deliverable is not up to expectation and we cannot put it right. No refund is due once a deliverable has been approved or released and no shortfall is reported within 14 days after delivery. Approved refunds are processed within 7 business days to the original payment method. See Cancellation and Refunds.
Policies and contact
Last updated 14 October 2026.